2018 Customer Summit Recap: End-to-End Business Agility
2 years ago

2018 Customer Summit Recap: End-to-End Business Agility

Energized, inspired, and motivated. These were the words used by attendees of Targetprocess’ first-ever customer conference. 40 companies were represented as Targetprocess customers, partners, and work management experts gathered in Berlin, Germany on May 16 - 18, 2018.

This unique event was “Powered by You”, and shared what our customers wanted to see most:

  • Discussions on the future of Agile portfolio management
  • Work management best practices
  • Hands-on product tutorials and workshops
  • One-on-one time with peers and Targetprocess team members

It was jam-packed with learning and inspiration, from thought-provoking messages on the future of work management to tactical, hands-on training for customization and reporting in Targetprocess.

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Keeping Up With Agile

In recent years, the need to shift from team level visibility to portfolio transparency has risen across organizations. Companies of all sizes are demanding clear reporting that rolls up to business level epics with clear views into cost, timing, and results.

Michael Dubakov, co-founder of Targetprocess, shared that project and program managers, devops, and heads of IT are more sophisticated in terms of knowledge, abilities, and expectations. Companies are outgrowing their team level tools and stacking them on top of one another to support change and growth. They need a holistic solution. Michael shared his vision for a comprehensive work management platform. It enables end-to-end business agility including support of variability and change, enables integrations and builds in the ability to scale. You can view his presentation here.

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Inspiring IT and Non-IT Teams Alike

It’s no surprise that Agile practices and methods have spread through organizations, resulting in many non-IT use cases. These examples were some of the most well-received at the conference.

For example, Agora Roermond and the Fieldlabs Qeske team in the Netherlands have changed the way students learn by bringing Agile practices and tools into non-traditional schools. Guido van Dijk (education researcher) and his team developed an innovative way for students to control their own curriculum and be autonomous learners. Students use Targetprocess and Agile methods to visualize their learning.  

While the current focus on technical and IT use cases is certainly not going anywhere, these non-IT uses demonstrate that end-to-end business agility is quickly taking hold. It’s clear that marketing, operations, and other departments can transform their practices to deliver more business value and increase customer happiness.

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Connecting with Like-Minded People

The importance of bringing people together was not lost on our team or conference attendees.

“We, both our team and customers have a lot of successes and challenges to share with each other. Organizing face-to-face experiences and virtual get-togethers on a regular basis helps us brainstorm and better guide our collective organizations.” - Kate Makarevich, Product Specialist at Targetprocess

“I am so excited to learn from everyone at the conference. Making connections with peers who are ‘in my shoes’ at their own organizations gives me confidence that I have the ability to continue to drive change. And, it’s easy to justify attending when I can knock out technical questions with a Targetprocess expert in person.” - Conference Attendee

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Nothing beats face-to-face interactions


Wrap Up

You can see more conference activities captured in our photo album on Facebook. Feel free to let us know if you have any questions about the event, and don't forget to subscribe to our blog for more details on Agile, work management practices, and our future planned events!

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