Help Desk Module Development Started | Targetprocess - Visual management software
13 years ago

Help Desk Module Development Started

We've started Help Desk implementation this week. It will spread two iterations. In the first iteration we will implement core Help Desk functionality like Add Request, View Requests List, Manage Requestors and Email Integration (TargetProcess will automatically retrieve email and convert some emails to requests). The second iteration will include advanced functionality like Help Desk Portal and Solutions.

Some very agile artifacts below 🙂

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