Recently we've introduced a new user type called 'Integration User'. Such users are not expected to log into Targetprocess and use it on a regular basis, but they need to be displayed as Assigned Users, be part of the Capacity Planning, etc.
This new "Integration User" type is part of Jira integration and cannot be used without the integration.
In the current implementation there are two ways to add Integration Users:
- by native Jira integration. In this case Jira Assignee field is synced into Targetprocess Role Assignment;
- by Targetprocess Support team. Any regular User can be turned into an Integration User type upon request;
Any Targetprocess Administrator can convert an Integration User to a regular User from User details page.
Currently, it is not possible to filter out Users by "Integration" property on views.
Administrator can check the total number of Integration users in Settings > License page.
Still have a question?
We're here to help! Just contact our friendly support team
Find out more about our APIs, Plugins, Mashups and custom extensions. Join our community of passionate users and even discuss directly with our developers.