Integration user type

Recently we've introduced a new user type called 'Integration User'. Such users are not expected to log into Targetprocess and use it on a regular basis, but they need to be displayed as Assigned Users, be part of the Capacity Planning, etc.

In the current implementation there are two ways to add Integration Users:

• by native Jira integration. In this case Jira Assignee field is synced into Targetprocess Role Assignment;
• by Targetprocess Support team. Any regular User can be turned into an Integration User type upon request;

Any Targetprocess Administrator can convert an Integration User to a regular User from User details page.

Administrator can check the total number of Integration users in Settings > License page.