Targetprocess Sync Connector FAQ

Tasktop Integration Hub FAQ

What tools and systems are supported for synchronization?

Please see the full list below. The most popular ones are Jira, TFS and HPQC.

Is it one-way or two-way sync?

Both types are supported - you can choose from the following three options:

  • Targetprocess >> other tool
  • Targetprocess << other tool
  • Targetprocess <<>> other tool

Can I sync with more than one external tool / system?

Yes, it's possible to sync with a mix tools / systems ( e.g. Targetprocess User Stories received from Jira + Targetprocess Bugs received from HP QC )

What Targetprocess entity types are supported?

  • User Story
  • Task
  • Bug
  • Feature
  • Epic
  • Request
  • Test Plan
  • Test Plan Run

Are there any limitations when mixing different entity types to be linked across systems?

No.  As soon as fields mapping is viable (i.e. only sync Name+Status to Name+Status) you're welcome to do anything, such as something like Targetprocess Bugs <<>> Jira Epics.

What fields are supported?

See Appendix A below.

Can I synchronize attached files?

Yes.

Can I synchronize comments?

Yes.

Are Targetprocess Custom Fields supported for sync?

Yes, the following types are supported:

  • Text
  • Number
  • Checkbox
  • Dropdown
  • Multiselect
  • URL
  • Date
  • Template URL

How do I define what items to synchronize?

Sync scope is defined by a combination of three properties: Entity Type, Project(s) and Filter, e.g.:

  • User Stories from Projects A, B and С that have "Urgent" Business Value
  • Bugs from all Projects assigned to "Integrations" Component (DropDown Custom Field in Targetprocess )

Will items in Targetprocess be deleted if they are deleted in the extenal tool(or vice versa)?

No, items will be left untouched. Same applies to already synchronized attachments. However it's possible to set up a conflict resolution policy so that items will be recreated again if they are not deleted in both systems.

Can I sync work item progress from the external tool into Targetprocess?

Yes, basic synchronization is support as there's support for Effort, EffortToDo and EffortCompleted fields of Targetprocess assignable entities.

What are the licensing models?

All Targetprocess users must be covered by Integration Hub license regardless of users count in external tool.

Additional licensing details will be added later.

What's the hosting model?

Tasktop Integration Huv can be hosted on a dedicated server in the cloud or on our own Customer server (Microsoft Windows and Red Hat OS supported, Docker support is coming soon)

What's the pricing?

Please send request to sales@targetprocess.com

Appendix A. List of Supported Targetprocess fields.

Common fields for all entitiesCreated Date
DescriptionEffortEffortCompleted

EffortToDo

End Date
State
Type
Formatted ID
Id
Inbound Blocker
Inbound Dependency
Inbound Duplicate
Inbound Link
Inbound Relation
IsClosed
Last Comment Date
URL
Modified Date
Name
Numeric Priority
Outbound Blocker
Outbound Dependency
Outbound Duplicate
Outbound Link
Outbound Relation
Owner
Planned End
Planned Start
Business Value
Project
Release
Revision
Tags
Tasks
Team

User Story specificFeature

Release

Tasks

Task specificUserStory
Bug specificSeverity

LinkedTestPlan

Release

Feature specificInitialEstimate

Epic

Release

Epic specificInitialEstimate

Release

Request specificPrivate

Request Type

Source

TestPlan specificLinkedBug

TestPlanRuns

TestPlanRun specificRelease

TestPlan

Appendix B. List of supported tools and system to sync with Targetprocess.

  • Atlassian JIRA ( 5, 5.1, 5.2, 6.0, 6.1, 6.2, 6.3, 6.4, 7.0, 7.1; Current On Demand Version)
  • Atlassian JIRA Service Desk (6.1, 6.2, 6.3, 6.4, 7.0, 7.1; Current On Demand Version)
  • GitHub Issues (Enterprise 11.10.343, 2.x and higher; and Current On Demand)
  • Microsoft TFS (2012, 2013, 2015, 2015 SR 1, 2015 SR 2, 2015 SR3)
  • Microsoft Visual Studio Team Services (Current On Demand Version)
  • Blueprint (6.1, 6.2, 6.3, 6.4; Current On Demand Version)
  • BMC Remedy (8.1, 9.0, 9.1.00)
  • Bugzilla (5.0, 5.0.2, 5.0.3)
  • CA Agile Central / Rally (2014.1, 2014.2, 2014.3, 2015.1, 2015.2, 2016.1; On Demand Enterprise Version)
  • CA PPM (13.2, 13.3, 14.1, 14.2, 14.3; Current On Demand)
  • HPE ALM (10*, 11, 11.52, 12.01, 12.2, 12.5, 12.53) *Available via long term support
  • HPE PPM (9.3, 9.31, 9.32)
  • HPE Quality Center (9.2*, 10*, 11, 11.52, 12.01, 12.2, 12.5, 12.53) *Available via long term support
  • IBM Bluemix (Current On Demand)
  • IBM Rational DOORS Next Generation / DNG (4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0, 5.0.1, 5.0.2, 6.0, 6.0.1, 6.0.2)
  • IBM Rational Quality Manager (Defect sync via RTC only) (4.0, 4.0.1, 4.0.2, 4.0.3 ,4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0, 5.0.1, 5.0.2, 6.0. 6.0.1, 6.0.2)
  • IBM RTC (4.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0, 5.0.1, 5.0.2, 6.0, 6.0.1, 6.0.2)
  • iRise (Current On Demand Version)
  • Jama (2014.2, 2015.1, 2015.2, 2015.3, 2015.4, 2015.5; Current On Demand Version)
  • Microsoft Test Manager (2012, 2013, 2015, 2015 SR 1, 2015 SR 2, 2015 SR3)
  • Serena Business Manager (10.1.2, 10.1.3, 10.1.4, 10.1.5, 11.0, 11.0.1.1)
  • ServiceNow (Eureka, Fuji, Geneva, Helsinki)
  • Siemens / Polarion ALM, RM and QA (2014, 2015, 2015 SR1, 2015 SR2, 2015 SR3, 2016; Current On Demand Version)
  • Tricentis Tosca (8.3.0, 8.3 SP 1, 8.4, 9.0, 9.1, 9.2)
  • VersionOne (Enterprise and Ultimate 13.2, 13.3, 14.0, 14.1, 14.2, 14.3, 15.0, 15.1, 15.2, 15.3, 2016, 2016.1; On Demand )
  • Zendesk (Current On Demand Version)
  • Zephyr for JIRA

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