Service Desk users data notice | Targetprocess - Enterprise Agility Solution

Service Desk users data notice

Targetprocess Service Desk (“Service Desk”) allows individuals that don't have a valid Targetprocess License to log support tickets, questions, and ideas on a private instance of Service Desk controlled by an inviting party (Targetprocess Customer).

You, as a guest user ("Requester"), acknowledge and agree that your access to and use of this Service Desk is on behalf of the party that invited you to the Service Desk, and not Targetprocess or any of its affiliates (“Targetprocess”). Neither Targetprocess nor its suppliers shall be liable to you for any loss of use, lost or inaccurate data, lost profits, failure of security mechanisms, interruption of business, delays or any direct, indirect, special, incidental, reliance, or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise, even if informed of the possibility of such damages in advance. In any event, Targetprocess’ aggregate liability to you will not exceed fifty USD (U.S. $50).

You further acknowledge and agree that any data (text, content, code, video, or other materials of any type) that you upload, submit, or otherwise transmit to or through the Service Desk is not confidential and can be used or shared by the inviting party in accordance with any agreement it may have with you, as well as by Targetprocess according to its Privacy Policy.

Service Desk is provided “as is,” and Targetprocess and its suppliers expressly disclaim any and all warranties and representations of any kind, including any warranty of non-infringement, title, fitness for a particular purpose, functionality, or merchantability—whether express, implied, or statutory.

Your Personal Data submitted to the Service Desk for authentication purposes will be stored within the invited party (Targetprocess Customer) and the Targetprocess Service Database, and will be protected by the same measures we protect Personal Data of Customers (except for the cases where you explicitly share your Personal Data by commenting or voting in Public Requests that are publicly available on the Internet). Additional details available in Targetprocess Privacy Policy

Still have a question?

We're here to help! Just contact our friendly support team

Find out more about our APIs, Plugins, Mashups and custom extensions. Join our community of passionate users and even discuss directly with our developers.

Or contact
a sales representative

Get a live
product demo

Let one of our product specialists create your account
and shape Targetprocess for your company needs.