Turning on email notifications in the system settings. SMTP server is required for on-site packs.
Set up instant email notifications to let people know about new assignments, comments and other updates. Different notification settings for various events. Customizing notifications by role and process.
Customize your email notifications templates to fit your working process.
Use Velocity tool to customize email templates and find the list of available properties here.
Targetprocess allows you to post Comments almost to any Entity. For example, when you open a User Story's detail page, in the Comments section you can click "+Add Comment" to write a new Comment: When you enter a
A specific example of email notification setup: entity state change.
Communicating with your team members using Comments and Emails
Following entities and receiving email notifications about changes.
Setting up POP Email Integration plugin to create Requests and add Comments from incoming emails automatically