Targetprocess allows our organization to manage multiple projects, with each project utilizing a different methodology and workflow.
Targetprocess provides a high level of configurability and a robust suite of features that set it apart from every other product that I've found.
Not only does Targetprocess deliver a powerful project management solution, their support team is second to none. I've never dealt with a more responsive, knowledgeable, and professional group of product support specialists. Extremely stable product.
We switched to Targetprocess after a lot of research and then a trial of 3 different tools. We were primarily looking to move to a hosted solution but wanted to ensure that whatever we moved to could fit with how we worked rather than make us work around the tool.
Targetprocess was by far the best and I have to say that it feels like a tool designed to favour flexibility and customisation rather than trying to oversimplify everything and make assumptions about how you work.
The cross-project capabilities were really the clincher for us as we have a large number of interdependent projects and most tools don't handle this very well at all.