2 weeks ago

Targetprocess v.3.12.7: My Items in the left menu, ‘Copy link’ action, Ideal and Forecast lines for reports

My Items in the left menu

At the top of the left menu, you'll soon notice the new My Items view. Here you will find a collection of all data related to you, including assignments, teams, and account settings.

Take a look at the My Assignments tab. This is all the work that's assigned to you. This stable access point will help you to quickly find your work, and make the states of cards you're working on more visible.

We'd really appreciate your feedback on the new My Items view. Feel free to share via the 'Give feedback' button.


Also, based on complaints about the Open Assignments tab on the user details view, we've replaced it with the same list you see above – items assigned to the user, grouped by states.

Copy links from cards context menu

From now on, it will take less clicks to get direct links to cards. We've introduced a 'Copy link' action, which will allow you to quickly copy the cards' links directly from a Board. Just select the cards you want to share, and either select 'Copy link' from the dropdown menu, or use Ctrl/Cmd+C.

 Visual reports: new editable legends, and the possibility to set custom colors

We're glad to announce that we have added more possibilities to customize your report. You can now easily change the colors used by clicking on the ‘color’ icon in the COLOR coding area, and replacing it with what you’d prefer. To learn more, please read our blogpost on this feature.


Visual Reports: Ideal, Forecast lines for Burn Down and Burn Up reports.

We have improved our Burn Down and Burn Up templates, and made it possible to add Ideal and Forecast lines. If you do not need them, you can just uncheck these options in the Trendline section.

You can also add them manually when creating a historical report from scratch, but please note that to get these lines in the  Trendline area, your chart setup should correspond to your Burn Down/Burn Up configuration.

Follow this link if you want to find more details on that.


Visual Reports: redesigned Settings pop-up

We hope you like our redesigned Settings pop-up. We got rid of a few tabs, so now you can find all possible options together.


Visual Reports: Custom Activity has been added for Time entities

Users are now able to create some reports by Custom Activity (Time entity source), as we have added it to the list of available fields.


Minor improvements:

  • 'Move to Top' has been added to the context menu for entity Inner Lists
  • Term support has been added for Search
  • When hovering over the name unit of a card, a tooltip with the full name will appear
  • Tooltip about the view legend option has been removed
  • Your current view will always be shown when searching in the left menu

Fixed Bugs:

  • Fixed an error that would occur when trying to sort a List with columns by Custom Fields, when a 16-digit number is set as the Custom Field value
  • Asterisk operators * will work properly in Search
  • The search screen will now open immediately after pressing the 'Enter' key
  • Card movement will no longer break on Boards that have several cards types and two axes, where the cards are sorted by the same Custom Field
  • The Timesheet will no longer show items from deleted/inactive Projects
  • Fixed the way that empty required Custom Fields look on entity views
  • Deleted Custom Field values will no longer appear in Search results
  • Fixed highlighting on a parent level when dragging a child card over it while sorting is applied to the child list
  • Non-informative error will no longer be shown when filter can't be presented in a visual way
  • A view/group now can not be moved/created in a group for which a user has partial access
  • Fixed: Split action can't be performed by a User with the proper Team member permissions for it
  • If several Teams are assigned to an entity that is split, all Teams will now be assigned to the new entity
  • Save and Cancel actions will no longer be available while saving a comment
  • Fixed: ESC closes the entity view instead of closing the description field on the entity view
  • Fixed: ESC closes the entity view instead of closing a popup opened on the entity view
  • Fixed: List header is not always shown when scrolling (depending on scroll position)
  • Visual reports: fixed look and format of date-fields with a periodic scale in the legend
  • Visual reports: users will be able to save Custom Formulas that use date field and relative shift
  • Visual reports: in exports to PNG, the order of items in the legend of the PNG will match their order in the report
  • Visual reports: fixed an error that would result in some fields becoming unavailable while changing source
3 weeks ago

Targetprocess for iOS | Release 4.4: Login screen redesign, visual encoding, other improvements

Login screen redesign

Over the last month, our mobile team worked on improving the login screen. It's now much more beautiful, and most notably uses the intuitive interface that you're used to from the web version.


Visual encoding on Boards

We know you adore the visual encoding feature on our web application. Visualization of different work items according to their state or condition helps you to quickly observe your team or project status, notice any blockers or impediments, and differentiate cards with just a glance at the Board. You can easily setup visual encoding rules from the web application, and can now enjoy its benefits on our iOS app! Annotations of visual encoding rules applied to a particular Board are available at the View Setup menu on your iPhone or iPad.

Grey highlighting for done and inactive cards

Done and inactive cards for Iterations, Team Iterations, Releases, Projects, and Users are now highlighted in grey and can be explicitly distinguished from other cards on Boards and inner lists.
done and inactive cards highlighting

Support for converted entities

We've added support for converted entities. The app will now automatically redirect you to the new (converted) entity view when opening it from Search, the Notifications tab, push notifications, or deep links.

Please feel free to share any thoughts you have with us. Use the Feedback form in the app's 'Me' tab, or shoot us a message at

Click here to download the iOS app.

3 weeks ago

Visual Reports: Ideal lines, forecasts in burn ups and burn downs

We've added ideal lines and forecast lines for burn up and burn down charts. These lines will be automatically added for new reports created from templates. To add them to existing reports, select the lines you need in the trendline section of the report editor.


Note: Checkboxes for custom chart calculations will not appear. You can use special calculations for annotations.

  1. Ideal Line: IDEAL_LINE(FIRST([Completed Count]), LAST([Total Count]))
  2. Forecast Line: FORECAST_LINE([Completed Count], LAST([Total Count]))
  3. Total Scope: LAST([Total Count])

We really appreciate your feedback on our Visual Reports Editor. What do you like about it? What could be improved? Let us know what you think at

1 month ago

Meet the Team: Sergey Gnedin

As a relatively small company, one of our greatest assets is the personal relationship we can cultivate with users. We know many of you by name (don’t panic), we get to read every single piece of feedback you send, and a few of us have even had the chance to visit your offices and see how you work.

To reciprocate this, we’d like to shine a light onto who we are by occasionally sharing team retrospectives, process investigations, and personal interviews. Many of you have probably already chatted with our first victim candidate: Sergey Gnedin, head of support.

Targetprocess Support: Behind the curtains

Hello there!
Hi, Sergey. When did you get started at Targetprocess?
About seven years ago, I was working in QA at an enterprise company. At the time, Targetprocess was just getting started, and they needed someone in support with a technical background, who could reproduce bugs and work on more complex issues. After all, they were providing support for people with QA experience. I had no idea who they were until this dude contacted me about the job. I visited in 2010 and was really impressed. It was a small team, everyone was nice, everything was informal, and decisions were made quickly. I liked the setting, so I quit my enterprise job and came here.
What do you do at Targetprocess?
Well, I’m the head of Customer Support, so most of the time I’m talking to users. We don't have any tiers or levels of support, so you can usually find me in our live chat answering questions and helping out (or making things even more confusing).
Historically, I’m the only official ‘manager’ in the company, because we technically don’t have managers, but I signed on before this trend got started. Our support team works well and no one’s asked for change, so no need to fix what’s not broken. Everyone does a great job, so there’s no need to micromanage or control anything.
We’ve always had some form of strategic board to help steer the company and decide where to go with our products. We value the feedback and opinion of our customers, so I’ve always been a member of these groups as a representative for the users — who I talk to every day.
I was also the Product Owner for our Service Desk for some time, but stepped back from this role a while after its release. I gathered requirements, talked to customers, let them know what we were doing and how we were doing it. Sometimes, a customer would ask for something, I would go to the team, and it would only be 20 minutes from request to production. We can’t do that with Targetprocess, but Service Desk was a nice cozy product. It was a lot of fun.
What was it like trying split time between all these different hats?
It was absolutely difficult to split time between so many work roles. The nature of support work itself is very asynchronous - there can be spikes, loads, quiet hours. Sometimes, there would be a dozen conversations, some with internal teams, some with chats, a phone call coming in, plus high level support contracts with VIP customers. Obviously, any chat from a customer must be quickly prioritized over anything else. Context switching is tough but also intense and fun.
Our support team is spread across four countries and three timezones. What’s it like working with remote teams?
I honestly do prefer co-located teams, as it’s faster to discuss things and brainstorm. But we have group calls, and we all know each other quite well, so overall it’s not really a problem. We have an awesome remote team. One of our guys just moved to South America, which will help improve our hours for the U.S. west coast.
What do you do with your free time?
I spend a lot of time with family. I have a son who’s 4, and very active. He takes up most of my time when he’s not asleep. I also enjoy some sports, gaming, books.

Bonus round:

Coffee or tea?
Coffee, tea after that. ☕ ☕
Favorite hobby?
Going to the gym 🏆
Favorite travel destination?
Singapore 🇸🇬
Favorite video game?
The Witcher series - the third was my favorite. 🔮
Favorite book?
1984 by Orwell 👁️