Implementing SAFe®
with Targetprocess to
scale agile globally
with Targetprocess to
scale agile globally
01 Goals
Goals
- Elimination of waste by connecting ALM and PPM through one comprehensive tool
- Visualization of large amounts of data to enable real understanding
- Standardization of work across different teams, departments, processes, and workflows
02 Obstacles and Requirements
Obstacles and Requirements
While we can’t disclose the name of this enterprise, we can tell you that they are involved in the production of heavy equipment and have teams on every continent. They have around 1,600 active Targetprocess licenses with over 250 projects, and they mainly use our tool for application lifecycle management (ALM) in software engineering and IT.
The company adopted Targetprocess as an ALM tool, but they now use it to manage their portfolio of projects as well. Before Targetprocess, they managed their portfolio through Excel sheets and several different management tools. Waste would be created every time work was handed off between teams because project data had to be transferred, standardized, and double-checked.
They decided to find a tool that would allow them to electronically track all projects from one central location. They wanted to be able to visualize complex workflows across teams without pausing to update information from one tool to the next. In addition to these requirements, they also faced several obstacles which tend to be inherent to PPM for any organization:
1,600
work hours saved
250
projects
- Too much data to handle from a high level
- Too many different teams and processes
- Not enough bottom-up control, not enough participation or feedback from team members
- Internal resistance to change
Finding a tool which surmounted these obstacles and met their requirements was an urgent task. Their current solutions made drilling down for details impossible, because project managers would send project results up the hierarchy (or to the next team) but details would be buried in the various tools used by the different teams. This made in-depth retrospectives and scalable improvements difficult.
We pride ourselves on quality. We obsess about it. When we don't
hit the mark, we go back and look at why we didn't and fix it.
Both management and teams needed to be able to go back and look at project history from a high level to find their weak points and take corrective action. Of course, finding the right solution is never easy...
03 The Right Solution
The Right Solution
There are three things about our tool which immediately struck this now long-time client as indispensable:
Visibility
for ease of access and transparency across teams and the entire hierarchy
Visualization
to enable real understanding when dealing with large amounts of data
Flexibility and standardization
But aren't flexibility and standardization contradictory? Actually,
they're inextricably related. All teams are different. Teams use
different tools because they have different requirements; this leads
to the high-level standardization problems which we discussed earlier.
Our tool is flexible enough to adapt to different teams and processes. It's comprehensive enough to connect ALM and PPM. Finally, it's powerful enough to link all these different areas and processes to one central screen. Flexibility and standardization don't have to be mutually exclusive; they can in fact work together.
Two areas which are traditionally handled by different tools
04 Implementing SAFe®
Implementing SAFe®
Our client is in the process of implementing SAFe® (Scaled Agile Framework) to guide their Agile practices. Targetprocess supports this framework but also adds visual comprehension to the mix.
Team Level
Using a PPM tool that has roots as an ALM platform has enabled great performance at the team level. Managing iterations is now much easier, and all team work is automatically connected with high level strategy (no more manually inputting project results into Excel spreadsheets, or transferring fragmented data between tools).
Protfolio Level
Targetprocess open-ended structure allows for natural and infinite scaling because the hierarchy is not rigid. The ability to link work items from project to project at any level of the hierarchy has been invaluable.
VALUE STREAMS AND PROGRAM MANAGEMENT
Targetprocess helps with synchronizing all the different teams and processes that are present in our client’s enterprise. Teams in different timezones can coordinate their efforts while still maintaining their own iteration within a cycle. Features are automatically linked to programs and WSJF values are automatically calculated in Targetprocess.
Testimonials
- Targetprocess was recognized as a Visionary in Gartner’s “Magic Quadrant for Enterprise Agile Planning Tools” and was included in the related “Critical Capabilities for Enterprise Agile Planning Tools”
April 2019, “Magic Quadrant for Enterprise Agile Planning Tools” **Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. - We have been using Targetprocess for more than three years by now and still been surprised when our teams find news ways and work areas to use it...
It is really so flexible that we can nearly model and effectively use in each workflow we need. New departments request me from time to time to show them "that tool you have with nice cards :-) - I love how adaptable and flexible Targetprocess is. It meets the various needs of so many different departments within our organization. We manage all of our IT, creative and legal workflow through Targetprocess. It's helped create a centralized location for our cross-department needs – as well as providing a history of our work.Katie MacCabeAssistant Director