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What is Wargaming?
Wargaming is one of the leaders in the free-to-play massively multiplayer online market that delivers authentic gaming experiences and services across PC, console and mobile platforms. The company has developed over 15 successful games, including the widely known title, World of Tanks.
4,500 employees
18 offices worldwide
More than 15 release titles
Targetprocess has been in use at Wargaming since 2017. This case study will focus on the implementation of automation rules in Wargaming, which was done with the help of the Targetprocess Automation Rules Engine.
We talked to Yulia Ivantsova and Diana Paliychuk. They work with the tools and processes for game development and are the ones who implement Targetprocess automations for the entire company.
What led you to the implementation of Automation Rules for Wargaming via Targetprocess?
Targetprocess for automating workflows
Did you apply Automation Rules in one or a few teams, or company-wide?
It consists of several divisions and departments, and Wargaming is working on several game products. It's a massive company, so it's not possible to say that we've covered this and that department. In some departments, some small teams are working in Targetprocess. In other departments, huge game development teams are working in Targetprocess. For each and every one of them, their setup will be very specific.
What business challenges are you solving with Targetprocess' Automation Rules?
What did you use to try to achieve these goals, before you could use Automation Rules in Targetprocess?
So, at the moment, when we want to do something we just ask about the possibility, and in 99% of cases, we can do this with Automation Rules.
Once you set it up (of course it takes some time to set it up, and it will be constantly changing, because it is an evolving thing) - but once you set it up, you just enjoy it.
They are a pure piece of JavaScript. So basically, everything that's possible with JavaScript is possible in Automation Rules.
Tell us about the actual process of implementation of your employees’ requirements.
If it's the first option when anybody can click on that visual guide then we can do it "right now". If we need some development, then we spend more time on the development of JavaScript and then implement it in the system. So it's really easy to do.
What processes are automated?
Which workflows have had the biggest positive impact due to Automation Rules?
To improve performance, we do not create rules that automate just one action. We always automate a sequence. So if you break them into actions you will have many more, more than 400 rules.
Can you clarify just how much effort is needed to set up Automation Rules for a company of this size?
Recommendations for other companies
What advice would you give to other teams or companies looking for workflow automation?
When we were looking for an automation tool, we tried to understand what exactly we needed to automate.
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🔥 links & more show all
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What is Wargaming?
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What led you to the implementation of Automation Rules for Wargaming via Targetprocess?
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-
Targetprocess for automating workflows
-
Did you apply Automation Rules in one or a few teams, or company-wide?
-
What business challenges are you solving with Targetprocess' Automation Rules?
-
What did you use to try to achieve these goals, before you could use Automation Rules in Targetprocess?
-
Tell us about the actual process of implementation of your employees’ requirements.
-
What processes are automated?
-
Which workflows have had the biggest positive impact due to Automation Rules?
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Can you clarify just how much effort is needed to set up Automation Rules for a company of this size?
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Recommendations for other companies
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What advice would you give to other teams or companies looking for workflow automation?
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