Onsite workshops

We’ll discuss your company’s goals and objectives to create a step-by-step strategy on how Targetprocess can help get you where you need to be. We’ll investigate your company structure and interview the Key People (Department heads and Team Leaders, future Targetprocess administrators, process gurus) to get clear shared understanding on what needs to be reflected in Targetprocess and what problems need to be solved.

We’ll help you configure the right Targetprocess solution to get the most value out of the tool. We’ll fill the system will real data to get it ready for live experimentation for your whole company. We’ll form a community of Targetprocess Power Users who will be equipped with all the necessary knowledge for configuring and using Targetprocess. They will be able to assist other users and share knowledge with your company’s teams.

Following the onsite workshop, you will have your Targetprocess instance ready to go. We will leave you with a set of views and solutions for different user roles, custom product settings, and any installed mashups or plugins so that you can start working productively in the system.

Together with Key People we’ll run Targetprocess basics workshop for the pilot teams. We’ll use the initial solution, created by Key People, to let the pilot teams try and evaluate it during the Pilot phase and gather feedback to adjust the initial solution. The workshop will be followed by 1-2 weeks of the Pilot phase with no Targetprocess trainers onsite.
Later on we will discuss the feedback from the Pilot phase and adjust the initial solution to better fit teams requirements and needs.

We’ll design and run your company-specific Targetprocess trainings and workshops for casual users to help get everyone onboard.

We’ll investigate your company structure and processes and run a process visualization workshop. Data domain mapping will be checked and your current Targetprocess configuration will be reviewed.

Based on the previous day we will come up with a few possible solutions. We will run the pros and cons discussion to get everyone aligned with what changes are about to happen and how it will it look for different teams and stakeholders.
At the end of this day we will agree on a list of actions that should be done with your current Targetprocess solution to make sure it brings you most value

With a dedicated Product Specialist you will have set of calls to help you implement the recommendations from the Program.
We’ll discuss the feedback from after initial implementation, and adjust your solutions further to better fit teams’ requirements and needs.
You will have a custom guide created from your Targetprocess settings and views which will be based on the results of the onsite workshops and individual discussions with the team leaders. This document will be used by teams and new Targetprocess users.