The following software requirements should be met to use the Targetprocess web application:
|Client Web Browser||The two most recent versions of the following browsers are supported:|
IE 10 has not been supported since September, 2016
Usage of native applications is recommended for mobile devices.
Non-default zoom levels and custom font sizes are not fully supported and thus not recommended. If you come across any related UX issues, switch the zoom level back to 100% and the font size to Normal in the settings of your web browser in order to resolve them.
Starting from January 2017 and Targetprocess v3.10 and all newer versions, we recommend you set up your on-premise version of Targetprocess within a private cloud configuration. It allows you to use all the built-in features and fully utilize all supported capabilities, without causing significant problems with overall system performance. For medium and large teams (30 users and more) this configuration is required. Please contact us at firstname.lastname@example.org for more information.
Limited configuration for small teams
The following software and hardware requirements still allow you to install Targetprocess (v3.10 and all older versions) for small teams (up to 30 users) on your local server with certain known limitations:
|Operating System (OS)||Microsoft Windows Server 2008* / Server 2008 R2 / Server 2012 / Server 2012 R2 / 8** / 10**|
*Only the 64-bit (x64) version is supported
**Supported for trial usage only. If you have Linux or MacOS, you can install Targetprocess using a virtual machine. Or, try Targetprocess hosted in the cloud.
|Database (DB)||Microsoft SQL Server 2008 / 2008 R2 / 2012 / 2014 / 2016|
Support for Microsoft SQL Server 2005 was dropped in July, 2015.
Free MS SQL Server Express editions are supported (recommended for testing or small teams)*.
We recommend installing the SQL Server Management Studio tool for configuring, managing, and administering the database.
|Application Server||Microsoft Internet Information Services (IIS) 7.0 / 7.5 / 8.0 / 8.5|
MS IIS Express editions are not supported.
Microsoft .NET Framework 3.5 SP1 +4.0 final version +4.5 should be installed.
Microsoft Message Queuing (MSMQ) feature should be installed.
|Processor (CPU)||4 x 2GHz+ ( 6+ cores required if DB is hosted on the same server)|
|Memory (RAM)||4GB+ (8GB+ recommended if DB hosted on the same server)|
Targetprocess works fine with the free MS SQL Express. However, this DB version has the following limitations:
- The maximum DB size is 4 GB per DB (10 GB for SQL Server Express 2008 R2; the limit is per database (log files excluded);
- No SQL Server Agent service;
- Hardware-utilization limits:
- Single physical CPU, but multiple cores allowable;
- 1 GB of RAM (runs on a system with any RAM amount, but uses only 1 GB at most).
General Performance Recommendations
The optimal amount of RAM depends on your database size and if you are hosting the database on the same server as your application. A rule of thumb is to have all your database in RAM. For example, if your database is 4GB and you have it on the same server as Targetprocess, we recommend 8GB RAM: (4GB for the database, 2GB for IIS and 2GB for Windows). You can certainly have 4GB RAM on the server, but it will not be very fast.
A typical database size for a company of 20-30 users working for a year or two is 2-3GB. Databases over 10GB are not common but possible.
On-Premise version limitations
|Features||Supported for on-premise private cloud configuration||Supported for on-premise for small teams||Additional Details|
|Live Updates||+||limited||More CPU resources are required for acceptable performance. It is recommended to use a separate hosting server for this feature.|
|Share View||see details||see details||The view sharing service is hosted in the Targetprocess cloud environment. Users open views from the Internet. The service make queries to your locally hosted application to extract and display shared data. More details are available here.|
|Visual Reports||TBA||-||Not ready for use yet. Use Custom Graphical Reports instead.|
|Service Desk||+||+||Released in Dec. 2016|
|Mashups Library||see details||see details||The library is hosted on Targetprocess' Github account. An internet connection on your hosting server is required to allow your application to download content from the library. Only the most recent Targetprocess build is supported.|
|Solutions Gallery||see details||see details||The gallery is hosted in Targetprocess' cloud environment. An internet connection must be available on end users machines to allow them to download content from the gallery. Only the most recent Targetprocess build is supported.|
|iOS mobile application||see details||see details||If your Targetprocess environment is hosted in the local network and Internet access to Targetprocess is disabled, then mobile devices should be registered in the same local network to work with the Targetprocess app.|
IIS-based Windows Authentication is supported if NTLM provider is enabled.
|Android mobile application||see details||see details||If your Targetprocess environment is hosted in the local network and Internet access to Targetprocess is disabled, then mobile devices should be registered in the same local network to work with the Targetprocess app.|
IIS-based Windows Authentication is not supported.