Targetprocess System Requirements

The following software requirements should be met to use the Targetprocess web application:

Client Web BrowserThe two most recent versions of the following browsers are supported:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Apple Safari (not supported on Windows)
  • Microsoft Internet Explorer (IE) 11, Edge (both not recommended)
Screen Resolution
  • Minimal application area width: 1280px
  • Minimal application area height: 700px

Usage of native applications is recommended for mobile devices.

Non-default zoom levels and custom font sizes are not fully supported and thus not recommended. If you come across any related UX issues, switch the zoom level back to 100% and the font size to Normal in the settings of your web browser in order to resolve them.

On-Premise version

Starting from January 2017 and Targetprocess v3.10 and all newer versions, we recommend you set up your on-premise version of Targetprocess within a private cloud configuration. It allows you to use all the built-in features and fully utilize all supported capabilities, without causing significant problems with overall system performance. For medium and large teams this configuration is required. Please contact us at for more information.

Limited configuration for small teams

The following software and hardware requirements still allow you to install Targetprocess (v3.11 and all older versions) for small teams (up to 30 users) on your local server with certain known limitations:

Operating System (OS)Microsoft Windows Server 2008* / Server 2008 R2 / Server 2012 / Server 2012 R2 / 8** / 10**
*Only the 64-bit (x64) version is supported
**Supported for trial usage only. If you have Linux or MacOS, you can install Targetprocess using a virtual machine. Or, try Targetprocess hosted in the cloud.
Database (DB)Microsoft SQL Server 2014 / 2016 (recommended)
Microsoft SQL Server 2008 / 2008 R2 / 2012 (only if you don't need to migrate database from the cloud solution) 
Free MS SQL Server Express editions are supported with limitations (recommended for testing or small teams)*.
We recommend installing the SQL Server Management Studio tool for configuring, managing, and administering the database.
Application ServerMicrosoft Internet Information Services (IIS) 7.0 / 7.5 / 8.0 / 8.5

MS IIS Express editions are not supported.

Microsoft .NET Framework 3.5 SP1 +4.0 final version +4.5 should be installed.

Microsoft Message Queuing (MSMQ) feature should be installed.

Processor (CPU)4 x 2GHz+ ( 6+ cores required if DB is hosted on the same server)
Memory (RAM)4GB+ (8GB+ recommended if DB hosted on the same server)

Targetprocess works fine with the free MS SQL Express. However, this DB version has the following limitations:

  • The maximum DB size is 4 GB per DB (10 GB for SQL Server Express 2008 R2; the limit is per database (log files excluded);
  • No SQL Server Agent service;
  • Hardware-utilization limits:
    • Single physical CPU, but multiple cores allowable;
    • 1 GB of RAM (runs on a system with any RAM amount, but uses only 1 GB at most).

General Performance Recommendations

The optimal amount of RAM depends on your database size and if you are hosting the database on the same server as your application. A rule of thumb is to have all your database in RAM. For example, if your database is 4GB and you have it on the same server as Targetprocess, we recommend 8GB RAM: (4GB for the database, 2GB for IIS and 2GB for Windows). You can certainly have 4GB RAM on the server, but it will not be very fast.

A typical database size for a company of 20-30 users working for a year or two is 2-3GB. Databases over 10GB are not common but possible.

On-Premise version limitations

FeaturesSupported for on-premise private cloud configurationSupported for on-premise for small teamsAdditional Details




Live Updates+limitedMore CPU resources are required for acceptable performance. Setup with separate hosting server for this feature is no longer supported since v3.7.7.
Share Viewsee detailssee detailsThe view sharing service is hosted in the Targetprocess cloud environment. Users open views from the Internet. The service make queries to your locally hosted application to extract and display shared data. More details are available here.
Visual ReportsTBAnoNot ready for use yet. Use Custom Graphical Reports instead.
New Search serviceTBAnoNot ready for use yet. Previous version of Search service is automatically activated instead.
Metricssee detailssee detailsIt is possible to define a Metric. All changes with your data that occur after are processed. Recalculations for existing, unchanged data are not supported.
Service Desk++Released in Dec. 2016
Mashups Librarysee detailssee detailsThe library is hosted on Targetprocess' Github account. An internet connection on your hosting server is required to allow your application to download content from the library. Only the most recent Targetprocess build is supported.
Solutions Gallerysee detailssee detailsThe gallery is hosted in Targetprocess' cloud environment. An internet connection must be available on end users machines to allow them to download content from the gallery. Only the most recent Targetprocess build is supported.
iOS mobile applicationsee detailssee detailsIf your Targetprocess environment is hosted in the local network and Internet access to Targetprocess is disabled, then mobile devices should be registered in the same local network to work with the Targetprocess app.

IIS-based Windows Authentication is supported if NTLM provider is enabled. Use Single Sign-On feature instead.

Android mobile applicationsee detailssee detailsIf your Targetprocess environment is hosted in the local network and Internet access to Targetprocess is disabled, then mobile devices should be registered in the same local network to work with the Targetprocess app.

IIS-based Windows Authentication is not supported. Use Single Sign-On feature instead.

  • Vincent van ’t Zand

    Because of all the necessary extra work that it has cost me in the past to support IE 9 and below, I certainly am no fan of IE. But I still find it rather early to stop support for IE 9; many companies (unfortunately) still use it as their default browser.

    But, more importantly, if you don’t support it, please give users a warning! Now they innocently go to, notice nothing out of the ordinary, but see only empty Views …

    > Microsoft Internet Explorer (IE) 10, 11 (not recommended)

    To what part of the sentence applies the ‘not recommended’ bit, to IE in general or to IE 11 specifically? As much as I try to avoid using IE myself, I must admit that since version 10 it has become much easier to develop for, to the point that at times Firefox can cause more trouble 🙂

  • Michael Dubakov

    @vincentvantzand:disqus You are right, visual indicator is a must. In the next release there will be a warning for all browsers Targetprocess doesn’t support.

    IE is generally slower browser than Chrome or Safari.

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