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A legal agreement between you (either an individual or a single entity) and Targetprocess ("Licensor") for the Targetprocess On-Demand Service.
Targetprocess Service Desk (“Service Desk”) allows individuals that don't have a valid Targetprocess License to log support tickets, questions, and ideas on a private instance of Service Desk controlled by an inviting party (Targetprocess Customer). You, as a
Targetprocess, Inc. uses a reliable physical, network, server, application and data security infrastructure to ensure that your data remains private, available and secure.
This article provides some information about our On-Demand (SaaS) infrastructure and the procedures we follow when something goes wrong.