Do I need to purchase licenses for Service Desk Users? | Targetprocess - Visual management software

Do I need to purchase licenses for Service Desk Users?

No. Users in the Targetprocess Service Desk are a different type of user called 'Requesters.' Requester accounts do not count towards your Targetprocess license count. As a result, you can have as many requester accounts as you need, regardless of your license count.

Requesters only have access to Service Desk and cannot login to your main Targetprocess instance.

This also applies to our older Help Desk Portal software.

Still have a question?

We're here to help! Just contact our friendly support team

Email us
The more details you can give us the better
Live chat
Prefer instant messaging? Try our live chat
Service Desk
Add tickets, comments and track status in our Helpdesk
Slack Community
Shape the future direction of Targetprocess

Find out more about our APIs, Plugins, Mashups and custom extensions. Join our community of passionate users and even discuss directly with our developers.

Start your free trial

Enter your email
By clicking "Continue", you acknowledge and agree that we will process your personal data in accordance with our Service Privacy Policy and Terms of Service.

We’ve sent you a confirmation e-mail — please, go check it.

Or get a live
product demo