- Email integrations
- Frequently Asked Questions
- How to configure Outlook OAuth for Email Integration Plugin
- Inbound Email Integration via Plugin
- Why do I get āNot creating requestā message in email plugin log?
- How to set up Inbound Email Integration
- Follow Entities
- How to setup auto reply to requesters
Google OAuth is a safe and secure way to connect Email Integration Plugin to GSuite/Gmail account. This article will describe how to do that step-by-step.
- Ā OpenĀ https://console.developers.google.com/, click on the list of the projects in the top bar and choose New project in the pop-up.
Give your project a name. Letās name it āEmail Integrationā.
- Go toĀ OAuth consent screen. Select the type of application you'd like to create. GSuite users can create both Internal and External applications while ordinary Gmail users can create only External application.
Put the name of the product in the field āApplication nameā and save it. It is possible to use the same name as your Project ā āEmail Integrationā. It will be displayed on the list of apps that have granted permissions to use google account.
- Ā OpenĀ CredentialsĀ tab andĀ click on +Create CredentialsĀ in order to add OAuth client ID
Please choose Application type Web application, set random name for this client ID and configureĀ Authorized redirect URIĀ inĀ as
https://{account}.tpondemand.com/Admin/Plugins.aspx
where {account}.tpondemand.com is your Targetprocess URL.
After you create OAuth client Id you will receiveĀ clientIDĀ andĀ clientSecret which will be further used instead of credentials on Targetprocess side so you need to save them somewhere.
- Now open your Targetprocess account and go directly to Settings >Plugins > Project Email Integration.Ā You can create a new one or use the existing profile. In the configurationĀ you need to choose Google OAuth in Secure access method dropdown. After it's doneĀ you can fill out Client id and Client secret values with the onesĀ you got in the previous step.
- Finally,Ā you can click Sign in, choose email we've configured our application forĀ and confirm thatĀ you want to give permissions for this app to access your mailbox.
If we have createdĀ External application on step 2 we might get error "This app isn't verified" duringĀ sign in. In this case we need to click "Advanced" and "Go to tpondemand.com (unsafe)"
That's it! Now your Email Integration Plugin is connected to the mailbox using Google OAuth.
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