For OnSite purchases, Targetprocess comes with a 30-day money-back guarantee. If you are not satisfied with the purchase of your OnSite licenses, simply contact customer service within 30-days for a refund. Refund requests submitted after 30 days will not be accepted.
OnDemand purchases are non-refundable and do not have a money-back guarantee. However, OnDemand subscriptions can be cancelled at any time by contacting customer service.